Terms & Conditions

Last updated November 5, 2026

These terms apply when you book, pay for or receive a service with a Haven Beauty stylist. By booking, adding a card or receiving a service, you agree to these terms and to our salon policies. Independent artists who work inside our salon set their own terms.

Appointments and booking

Every appointment is reserved for you, so please give us accurate contact information when you book.

A valid card on file is required to secure your appointment. It may be charged under our policies for late cancellations, missed appointments or other applicable fees.

Cancellations, late arrivals and missed appointments

Please cancel or reschedule at least 24 hours before your appointment. Cancellations with less than 24 hours notice and missed appointments are charged 50% of the service.

If you arrive more than 15 minutes late, we may need to shorten or reschedule your service, and the full price of the scheduled service may still apply. Repeated missed appointments may require a deposit or prepayment for future bookings. Extension services require a 50% deposit when you book.

If severe weather makes it unsafe to travel, we waive cancellation fees and help you reschedule. Read the full cancellation policy.

Pricing and payment

Prices can vary with hair length, density and service time. Your stylist confirms the final price at your consultation, before anything begins. Payment is due when your service is complete.

Adjustments and refunds

Every service is custom, so services are non-refundable. If something isn't right, tell us within 7 days and we'll schedule a complimentary adjustment with your original stylist. A change of mind after you received the result you asked for, or a request after 7 days, is booked as a new service.

Unopened retail products can be returned for store credit within 7 days. Opened products can't be returned.

Your hair history

For the best results, please share honest and complete information about your hair history. Haven Beauty isn't responsible for results affected by information that wasn't shared or aftercare that wasn't followed.

In the salon

To keep the salon relaxing for everyone, children must be supervised unless they're receiving a service. We may refuse service when behavior is disruptive or inappropriate.

Photos and video

We love sharing our work and may take photos or video for marketing and social media. We'll ask your permission first, and if you'd rather not appear, just tell us.

Updates to these terms

We may update these terms from time to time. Booking or receiving services after an update means you accept the updated terms.

Contact us

Haven Beauty
5820 S Williamson Blvd #5A, Port Orange, FL 32128
Text (386) 227-7970
Email support@havenbeautyfl.com